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BDLeads servers are running smoothly. All features are available.
Frequently Asked Questions
Find quick answers to the most common questions about BDLeads. Our comprehensive FAQ covers everything from basic setup to advanced campaign strategies.
To import contacts: 1) Go to the Import tab in the app, 2) Tap "Select CSV File", 3) Choose your file from Files app, 4) Map the columns to the correct fields, 5) Tap "Import Contacts". The app supports standard CSV formats with headers like Name, Email, Phone, etc.
Need detailed help? Check our complete import guide with examples and troubleshooting tips.
Ensure you're signed in to the same account on all devices and have a stable internet connection. Go to Settings and check that "Cloud Sync" is enabled. If issues persist, try pulling down to refresh your contact list or signing out and back in.
Go to the Messages tab, then tap "Templates". Tap the "+" button to create a new template. You can use variables like {name}, {company}, and {phone} which will be automatically replaced when sending messages. Templates are great for follow-ups and campaigns.
Lists are collections of contacts for specific campaigns or purposes (e.g., "Q1 Prospects"). Tags are labels for categorizing contacts by attributes (e.g., "VIP", "Cold Lead"). A contact can have multiple tags but belong to multiple lists.
Go to Settings > Subscription to view available plans. Premium features include unlimited contacts, advanced campaign tools, priority support, and enhanced analytics. All purchases are handled securely through the App Store.
Go to Settings > Account > Delete Account. This will permanently remove all your data including contacts, campaigns, and message history. This action cannot be undone. For security, you'll need to confirm your password or re-authenticate.
Quick Start Guides
Get up and running quickly with our step-by-step guides designed for both beginners and power users.
Getting Started
New to BDLeads? Learn the basics of contact management, account setup, and your first campaign in just 5 minutes.
Start Your JourneyImport Contacts
Step-by-step guide to importing your existing contacts from CSV files, other CRMs, or email clients.
Import GuideCampaign Mastery
Learn advanced strategies to create high-converting campaigns that turn leads into customers.
Master CampaignsTroubleshooting
Having issues? Our troubleshooting section covers the most common problems and their solutions.
Common Issues We Can Help With
Import Problems
CSV files not importing or missing contacts
Sync Issues
Data not syncing between devices
App Crashes
Performance issues and stability problems
Message Delivery
Campaigns not sending or delivery issues
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